RETURNS – WITHDRAWAL FROM A DISTANCE CONTRACT
- When concluding a distance contract, the consumer has the right to withdraw from the contract without giving a reason, making the necessary statement in writing. This right is limited in time and lasts 14 days in accordance with the provisions of art. 27 of the Act of 30 May 2014 on consumer rights ( U. 2014, item 827, as amended). The deadline is counted from the date of delivery of the Goods, and if the Agreement concerns the provision of services, the deadline is counted from the date of conclusion of the Agreement.
- What’s more, the 14-day deadline is non-extendable, and it is enough to send the aforementioned statement before the expiry of this deadline.
- The right to withdraw from a distance contract applies only to consumer sales, i.e. it can only be used by natural persons who purchase the Goods solely for their own use, excluding professional and/or business activity.
- Goods returned in the mode of withdrawal from a distance contract will be accepted by the Seller only when they are returned fully complete, without damage and any signs of use, except for those that indicate a control check of the condition and efficiency of the Goods.
- The provisions of the aforementioned Act specify that a return is not possible in the cases referred to in § 38 of the Act on Consumer Rights (Journal of Laws of 2014, item 827, as amended).
- If the Consumer decides to exercise the right to withdraw from a distance contract, the returned Goods should be sent back at the Consumer’s expense to the address of the Service Provider’s registered office.
- When sending the Goods in the return shipment, the Consumer should attach a written statement of withdrawal from the distance contract and the bank account number so that the Online Store can return the payment to him. The Online Store will check it within 14 working days of receiving the returned Goods (along with a statement of withdrawal from the distance contract). If the Seller finds that the returned Goods are fully complete, without damage and any traces of use, except for those that indicate a control check of the condition and efficiency of the Goods, he will issue a corrective invoice. Then the original and a copy of the correcting invoice will be sent to the Consumer by letter; The consumer, after receiving it, should send back a signed copy of the invoice to the Seller. After receiving the signed copy, the Seller will return the payment to the Consumer’s bank account provided earlier within 14 working days.
WITHDRAWAL FROM A DISTANCE CONTRACT – PRINT
Online Store https://wooden-pools.eu
„A&M” RZEPA I WSPÓLNICY SPÓŁKA JAWNA
registered office address: ul. Szkolna 98, 32-641 Przeciszów
tax number: 5492440516, National Business Registry Number: 360835409, National Court Register: 0000544909
I kindly inform you that I decide to exercise my consumer rights in accordance with the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended) and withdraw from the distance sales contract without giving a reason in for the products listed below:
- …………………………………………………………………………………………
- …………………………………………………………………………………………
- …………………………………………………………………………………………
Date of receipt: ……………………………..………………………
Name: ………………………………………………………………………………
Address: ………………………………………………………………………………
Phone number: ………………………………………………………………………………
E-mail: ………………………………………………………………………………………..
Bank account number: ……………………………………………………….
I declare that the product/s is fully complete, without damage and does not bear any traces of use, except for those that indicate a control check of the condition and efficiency of the product/s, and the return will be at my expense.
I am requesting a refund in the form ……………………………………………………………
I also declare that I have been informed and I am aware that if the form of refund for the products has not been specified, the Store will refund in the same form in which I made the payment.
Date and the signature of the Consumer: …………………………………………………………………